# Confusing error message

**URL:** <https://klipper.discourse.group/t/confusing-error-message/12866>\
**Category:** General Discussion\
**Created:** [January 5, 2024, 5:10am UTC](https://klipper.discourse.group/t/confusing-error-message/12866 "2024-01-05T05:10:31Z")\
**Posts on this page:** 8\
**Page:** 1

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**Author:** ![Mightywren](https://avatars.discourse-cdn.com/v4/letter/m/94ad74/32.png) [@Mightywren](https://klipper.discourse.group/u/Mightywren)\
**Post date:** [January 5, 2024, 5:10am UTC](https://klipper.discourse.group/t/confusing-error-message/12866/1 "2024-01-05T05:10:31Z")

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### Basic Information:

Ender3 V2  
Raspberry pi, BTT SKR MINI E3 V2.0  
[klippy (14).log](https://klipper.discourse.group/uploads/short-url/68ivp9sJk0GFS4I0u80V9bvP958.log) (28.0 KB)

 ![20240105_180331](https://global.discourse-cdn.com/free1/uploads/klipper/original/2X/b/ba946bba1d2fb3d69a6e3ff1103f5075520c1d77.jpeg)

_Fill out above information and_ **_in all cases attach your_ `klippy.log` _file_** (use zip to compress it, if too big). _Pasting your_ `printer.cfg` _is **not** needed_  
_ **Be sure to check our “Knowledge Base” Category first. Most relevant items, e.g. error messages, are covered there** _

### Describe your issue:

…Hi everyone, have just done a new install using KIAUH on my raspberry pi and have installed my usual configs but my error is asking for the klipper config and i have no idea where that is, any help appreciated

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**Author:** ![EddyMI3D](https://yyz2.discourse-cdn.com/free1/user_avatar/klipper.discourse.group/eddymi3d/32/1981_2.png) [@EddyMI3D](https://klipper.discourse.group/u/EddyMI3D)\
**Post date:** [January 5, 2024, 6:46am UTC](https://klipper.discourse.group/t/confusing-error-message/12866/2 "2024-01-05T06:46:18Z")

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Hello @Mightywren !

Have a look at the printer.cfg if there is a line that says:

`include klipper.cfg` (or so)

You then comment it out with a hash (#) or delete the line.

The question is: Are there macros in that file that are used elsewhere.

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**Author:** ![Mightywren](https://avatars.discourse-cdn.com/v4/letter/m/94ad74/32.png) [@Mightywren](https://klipper.discourse.group/u/Mightywren)\
**Post date:** [January 5, 2024, 7:10am UTC](https://klipper.discourse.group/t/confusing-error-message/12866/3 "2024-01-05T07:10:14Z")

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Yes there is, and i already tried that but more errors keep on popping up, ive looked at the folder with Win sp and it says the Klipper config is missing, i go look for it online and just come up with printer cfgs

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**Author:** ![EddyMI3D](https://yyz2.discourse-cdn.com/free1/user_avatar/klipper.discourse.group/eddymi3d/32/1981_2.png) [@EddyMI3D](https://klipper.discourse.group/u/EddyMI3D)\
**Post date:** [January 5, 2024, 8:13am UTC](https://klipper.discourse.group/t/confusing-error-message/12866/4 "2024-01-05T08:13:39Z")

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It seems, the rest depends on that klipper.cfg.

I can’t say where you can get it from.

Did you download the printer cfg from the net? May that location can give you a hint.

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<div class="post-metadata">

**Author:** ![Mightywren](https://avatars.discourse-cdn.com/v4/letter/m/94ad74/32.png) [@Mightywren](https://klipper.discourse.group/u/Mightywren)\
**Post date:** [January 6, 2024, 10:06pm UTC](https://klipper.discourse.group/t/confusing-error-message/12866/5 "2024-01-06T22:06:46Z")

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I would think this being a klipper discussion that someone would know, not being a smart arse or anything just a bit frustrated as my printer was working fine one month, go to start up again and all my update section files were all corrupted so hence a full reinstall.  
But i hsve a small hint i think, before the error message comes up it says that Moonraker cant connect to Klipper, dont know if this is any help or not.

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**Author:** ![Mightywren](https://avatars.discourse-cdn.com/v4/letter/m/94ad74/32.png) [@Mightywren](https://klipper.discourse.group/u/Mightywren)\
**Post date:** [January 6, 2024, 10:15pm UTC](https://klipper.discourse.group/t/confusing-error-message/12866/6 "2024-01-06T22:15:24Z")

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Would anyone running Klipper 12 please be able to WinSCP into their raspberry pi and see if they have a Klipper config file available and if so post it, just to see if im barking up the wrong tree or not

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**Author:** ![hcet14](https://avatars.discourse-cdn.com/v4/letter/h/ecd19e/32.png) [@hcet14](https://klipper.discourse.group/u/hcet14)\
**Post date:** [January 6, 2024, 11:25pm UTC](https://klipper.discourse.group/t/confusing-error-message/12866/7 "2024-01-06T23:25:53Z")

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> [@Mightywren](#):
>
> But i hsve a small hint i think, before the error message comes up it says that Moonraker cant connect to Klipper, dont know if this is any help or not.

Right. Have a look at your klippy.log.

```auto
[mcu]
serial = /dev/serial/by-id/<your-mcu-id>

[printer]
kinematics = none
max_velocity = 1000
max_accel = 1000
=======================
mcu 'mcu': Starting serial connect
mcu 'mcu': Unable to open serial port: [Errno 2] could not open port /dev/serial/by-id/<your-mcu-id>: [Errno 2] No such file or directory: '/dev/serial/by-id/<your-mcu-id>'

```

This is not looking good. Seems you have no config for your printer at all. You didn’t initiate the serial connection nor your kinematics. Something is totally wrong.

> [@Mightywren](#):
>
> have just done a new install using KIAUH on my raspberry pi and have installed my usual configs

This can’t be your usual configuration.

You might read the documentation again. Sineos’ knowledge base [Knowledge Base - Klipper](https://klipper.discourse.group/c/knowledge-base/) is also helpful.

> [@Mightywren](#):
>
> I would think this being a klipper discussion that someone would know, not being a smart arse or anything just a bit frustrated as my printer was working fine one month

People here try to help.

> [@Mightywren](#):
>
> go to start up again and all my update section files were all corrupted so hence a full reinstall.

Why were your files corrupted? Can you write more about that. Before you start a new installing, you may find the cause why your working printer stopped working!!!

How old is the sdcard in your RPi?

Good luck, hcet14

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/free1/uploads/klipper/original/1X/64419bf2aac6639e6ef5cef200dcd456b0a01ac3.png) [@system](https://klipper.discourse.group/u/system)\
**Post date:** [March 6, 2024, 11:26pm UTC](https://klipper.discourse.group/t/confusing-error-message/12866/8 "2024-03-06T23:26:14Z")

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Closed on March 6, 2024, 11:26pm UTC

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