# Error after updating Sonic Pad **URL:** \ **Category:** General Discussion\ **Created:** [April 24, 2024, 7:45am UTC](https://klipper.discourse.group/t/error-after-updating-sonic-pad/15997 "2024-04-24T07:45:54Z")\ **Posts on this page:** 6\ **Page:** 1
**Author:** ![DanielK](https://avatars.discourse-cdn.com/v4/letter/d/a88e57/32.png) [@DanielK](https://klipper.discourse.group/u/DanielK)\ **Post date:** [April 24, 2024, 7:45am UTC](https://klipper.discourse.group/t/error-after-updating-sonic-pad/15997/1 "2024-04-24T07:45:54Z")
### Basic Information: Printer Model: Ender 3 S1 Pro MCU / Printerboard:CR-FDM-V2.5.S1 Host / SBC klippy.log _Fill out above information and_ **_in all cases attach your_ `klippy.log` _file_** (use zip to compress it, if too big). _Pasting your_ `printer.cfg` _is **not** needed_ _ **Be sure to check our “Knowledge Base” Category first. Most relevant items, e.g. error messages, are covered there** _ ### Describe your issue: Hi all I have done the update on my Sonic Pad the latest version V1.0.6.54.20. After the update, I had to restore to the factory settings, flash the printer to get it to work again. I started a print this afternoon and the printer just stopped. This was the error. “internal Error on WebRequest: query\_endstops/status Once the underlying issue is corrected, use the FIRMWARE\_RESTART command to reset the firmware, reload the config, and restart the host software. Printer is shutdown” Any help is appreciated thank you [klippy.log](https://klipper.discourse.group/uploads/short-url/w5RcRXoSwsw96lSs3GlmQD0NNri.log) (119.5 KB) … ---
**Author:** ![EddyMI3D](https://yyz2.discourse-cdn.com/free1/user_avatar/klipper.discourse.group/eddymi3d/32/1981_2.png) [@EddyMI3D](https://klipper.discourse.group/u/EddyMI3D)\ **Post date:** [April 24, 2024, 8:41am UTC](https://klipper.discourse.group/t/error-after-updating-sonic-pad/15997/2 "2024-04-24T08:41:52Z")
Hello @DanielK ! Please note this on the Sonic Pad > [@Creality Sonic Pad and Alternatives](https://klipper.discourse.group/t/creality-sonic-pad-and-alternatives/6324/1): > > Creality Sonic Padexclamation Update Since July 11, 2023, Creality seems to have [released a firmware](https://www.creality.com/pages/download-creality-sonic-pad?spm=..page_1934481.products_display_1.1&spm_prev=..product_afecb672-1369-4c48-ba2d-f0cd762126a6.header_1.1) with a newer Klipper version. Again, they have not released the sources for this and the other components as required by the GPL license. Again, they are violating the OSS license and making money off the work of others. Background The Creality Sonic Pad is intended to be a “one-stop” solution for Klipper. A SBC running Klipper along with Moonraker, Fluidd, Mainsail and KlipperScreen A … ---
**Author:** ![hcet14](https://avatars.discourse-cdn.com/v4/letter/h/ecd19e/32.png) [@hcet14](https://klipper.discourse.group/u/hcet14)\ **Post date:** [April 24, 2024, 3:28pm UTC](https://klipper.discourse.group/t/error-after-updating-sonic-pad/15997/3 "2024-04-24T15:28:02Z")
Did you notice in line 1119 of your klippy.log? UnicodeEncodeError: ‘ascii’ codec can’t encode character u’\xe1’ in position 28: ordinal not in range(128) ---
**Author:** ![DanielK](https://avatars.discourse-cdn.com/v4/letter/d/a88e57/32.png) [@DanielK](https://klipper.discourse.group/u/DanielK)\ **Post date:** [April 24, 2024, 10:42pm UTC](https://klipper.discourse.group/t/error-after-updating-sonic-pad/15997/4 "2024-04-24T22:42:36Z")
Yes I have any advice how to rectify? ---
**Author:** ![EddyMI3D](https://yyz2.discourse-cdn.com/free1/user_avatar/klipper.discourse.group/eddymi3d/32/1981_2.png) [@EddyMI3D](https://klipper.discourse.group/u/EddyMI3D)\ **Post date:** [April 25, 2024, 4:41am UTC](https://klipper.discourse.group/t/error-after-updating-sonic-pad/15997/5 "2024-04-25T04:41:14Z")
Obviously you have a non ascii character in a filename. Maybe it is an **`á`** ---
**Author:** ![system](https://global.discourse-cdn.com/free1/uploads/klipper/original/1X/64419bf2aac6639e6ef5cef200dcd456b0a01ac3.png) [@system](https://klipper.discourse.group/u/system)\ **Post date:** [June 24, 2024, 4:41am UTC](https://klipper.discourse.group/t/error-after-updating-sonic-pad/15997/6 "2024-06-24T04:41:34Z")
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