# Help with Sonic Pad issue running klipper **URL:** \ **Category:** General Discussion\ **Created:** [October 16, 2022, 10:48pm UTC](https://klipper.discourse.group/t/help-with-sonic-pad-issue-running-klipper/4519 "2022-10-16T22:48:36Z")\ **Posts on this page:** 4\ **Page:** 1
**Author:** ![Rosas661](https://avatars.discourse-cdn.com/v4/letter/r/bc79bd/32.png) [@Rosas661](https://klipper.discourse.group/u/Rosas661)\ **Post date:** [October 16, 2022, 10:48pm UTC](https://klipper.discourse.group/t/help-with-sonic-pad-issue-running-klipper/4519/1 "2022-10-16T22:48:36Z")
### Basic Information: Printer Model: Ender 3 S1 Pro f01 chip MCU / Printerboard: Not sure `klippy.log` _Fill out above information and in all cases attach your_ `klippy.log` _file. Pasting your_ `printer.cfg` _is **not** needed_ ### Describe your issue: Not sure how to obtain a Klipper.log, Im new to 3d printing and new to klipper , glad to be part of this community and hope i can expand my knowledge and contribute eventually, I just got the sonic pad for my ender 3s1pro and i’m getting the error attached on my screen, it’s running fine and printing fine , but the print stops , the printer remains kn but i get the following screen basically printer disconnects from sonic pad, tried multiple cables , printing from local hs printing from USB , i googled the issue and someone on this page posted it and apparently they were telling klipper to shut off, im in no way messing with anything to tell it to shut kff , can someone guide me into obtaining klipper log to get you guys more info on what’s going on ![image](https://global.discourse-cdn.com/free1/uploads/klipper/original/2X/6/66aa14e16ecca3d089423fa6829c35cac67ee4a8.jpeg) [moonraker.log](https://klipper.discourse.group/uploads/short-url/4k1xDsmQBo9V3uDLwdOSzjuUY3n.log) (1.1 MB) [klippy.log](https://klipper.discourse.group/uploads/short-url/ptFau09HsOj63OCmR95eLDjeRKh.log) (293.5 KB) ---
**Author:** ![Rosas661](https://avatars.discourse-cdn.com/v4/letter/r/bc79bd/32.png) [@Rosas661](https://klipper.discourse.group/u/Rosas661)\ **Post date:** [October 16, 2022, 11:01pm UTC](https://klipper.discourse.group/t/help-with-sonic-pad-issue-running-klipper/4519/2 "2022-10-16T23:01:32Z")
[moonraker.log](https://klipper.discourse.group/uploads/short-url/4k1xDsmQBo9V3uDLwdOSzjuUY3n.log) (1.1 MB) [klippy.log](https://klipper.discourse.group/uploads/short-url/ptFau09HsOj63OCmR95eLDjeRKh.log) (293.5 KB) ---
**Author:** ![Sineos](https://yyz2.discourse-cdn.com/free1/user_avatar/klipper.discourse.group/sineos/32/18_2.png) [@Sineos](https://klipper.discourse.group/u/Sineos)\ **Post date:** [October 17, 2022, 12:40pm UTC](https://klipper.discourse.group/t/help-with-sonic-pad-issue-running-klipper/4519/3 "2022-10-17T12:40:08Z")
Never seen such logs. This looks fubar. Try updating the Sonic Pad to its latest firmware and start the entire configuration from scratch. ---
**Author:** ![EddyMI3D](https://yyz2.discourse-cdn.com/free1/user_avatar/klipper.discourse.group/eddymi3d/32/1981_2.png) [@EddyMI3D](https://klipper.discourse.group/u/EddyMI3D)\ **Post date:** [April 24, 2024, 1:27pm UTC](https://klipper.discourse.group/t/help-with-sonic-pad-issue-running-klipper/4519/4 "2024-04-24T13:27:07Z")
Closed on April 24, 2024, 1:27pm UTC