# Hi , Printer ocasionally crash **URL:** \ **Category:** General Discussion\ **Created:** [March 11, 2023, 12:10pm UTC](https://klipper.discourse.group/t/hi-printer-ocasionally-crash/7162 "2023-03-11T12:10:21Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![Vic](https://avatars.discourse-cdn.com/v4/letter/v/9e8a1a/32.png) [@Vic](https://klipper.discourse.group/u/Vic)\ **Post date:** [March 11, 2023, 12:10pm UTC](https://klipper.discourse.group/t/hi-printer-ocasionally-crash/7162/1 "2023-03-11T12:10:21Z")
### Basic Information: Printer Model: Alunar FDM M508 MCU / Printerboard: Hy Base L V1.0 ### Describe your issue: Hi , i am new here, I have a Alunar FDM M508 3d printer with a Hy Base L V1.0 controller board. it worked fine for 4 years now lately it crash half way in some prints. what could cause this? ---
**Author:** ![Sineos](https://yyz2.discourse-cdn.com/free1/user_avatar/klipper.discourse.group/sineos/32/18_2.png) [@Sineos](https://klipper.discourse.group/u/Sineos)\ **Post date:** [March 11, 2023, 12:46pm UTC](https://klipper.discourse.group/t/hi-printer-ocasionally-crash/7162/2 "2023-03-11T12:46:01Z")
![grafik](https://global.discourse-cdn.com/free1/uploads/klipper/original/2X/0/036ba685afebf1b5177175ccfe65d4fbfab96868.png) Is it so difficult? ---
**Author:** ![Vic](https://avatars.discourse-cdn.com/v4/letter/v/9e8a1a/32.png) [@Vic](https://klipper.discourse.group/u/Vic)\ **Post date:** [March 11, 2023, 4:14pm UTC](https://klipper.discourse.group/t/hi-printer-ocasionally-crash/7162/3 "2023-03-11T16:14:05Z")
are you sarcastic or trying to help? where do i get the klippy log? ---
**Author:** ![hcet14](https://avatars.discourse-cdn.com/v4/letter/h/ecd19e/32.png) [@hcet14](https://klipper.discourse.group/u/hcet14)\ **Post date:** [March 11, 2023, 4:25pm UTC](https://klipper.discourse.group/t/hi-printer-ocasionally-crash/7162/4 "2023-03-11T16:25:37Z")
Easy Vic! Sarcasm isn’t liked here 😉 He is trying to help you! How could he offer help without a klippy.log? > [@Vic](#): > > where do i get the klippy log? Please read the Klipper documentation and Knowledge Base. They are both worth reading 😉 ---
**Author:** ![Sineos](https://yyz2.discourse-cdn.com/free1/user_avatar/klipper.discourse.group/sineos/32/18_2.png) [@Sineos](https://klipper.discourse.group/u/Sineos)\ **Post date:** [March 11, 2023, 6:32pm UTC](https://klipper.discourse.group/t/hi-printer-ocasionally-crash/7162/5 "2023-03-11T18:32:41Z")
> [@Vic](#): > > are you sarcastic or trying to help? Let me think about sarcasm: Me calling the car garage: “My car does not work” Garage: “What is the problem?” Me: “Don’t know. It is not driving. You are the garage. Help me” Garage: “Describe your problem” Me: “Well, last year I could drive with it, now I can’t” Garage: “Is it soo difficult to describe your problem?” Me: “Are you getting sarcastic or are you trying to help?!?” Off to search a cleaning cloth to polish my slightly dull crystal ball… Now that we are done with sarcasm: Start here: [How-To Trouble-Shoot](https://klipper.discourse.group/t/how-to-trouble-shoot/6326) ---
**Author:** ![Vic](https://avatars.discourse-cdn.com/v4/letter/v/9e8a1a/32.png) [@Vic](https://klipper.discourse.group/u/Vic)\ **Post date:** [March 12, 2023, 7:11am UTC](https://klipper.discourse.group/t/hi-printer-ocasionally-crash/7162/6 "2023-03-12T07:11:04Z")
Please be patient I am an old man trying to play with your toys.🙂 To start I have a Alunar FDM M508 Printer with a Hy Base L V1.0 board I think this is a klipper board? Or is klipper only software? I use Cura as an slicer. These are my firmware configuration files – I hope it helps. Or Must I download some file to get the klippy log file? But strange the last 2 prints it printed fine with no “freeze” and before it froze half way through the prints. As a test I am printing no 3 now. Please be patient and help me . Edit Sineos: Remove the email cruft ---
**Author:** ![Vic](https://avatars.discourse-cdn.com/v4/letter/v/9e8a1a/32.png) [@Vic](https://klipper.discourse.group/u/Vic)\ **Post date:** [March 12, 2023, 7:27am UTC](https://klipper.discourse.group/t/hi-printer-ocasionally-crash/7162/7 "2023-03-12T07:27:28Z")
I have marlin Main I3 and arduino software installed which came with the printer. ---
**Author:** ![Sineos](https://yyz2.discourse-cdn.com/free1/user_avatar/klipper.discourse.group/sineos/32/18_2.png) [@Sineos](https://klipper.discourse.group/u/Sineos)\ **Post date:** [March 12, 2023, 7:30am UTC](https://klipper.discourse.group/t/hi-printer-ocasionally-crash/7162/8 "2023-03-12T07:30:16Z")
Firstly, please do not use email to handle Discourse post. Email will completely mess up the formatting and adds a lot of unwanted cruft. > [@Vic](#): > > I think this is a klipper board? Or is klipper only software? Klipper is commonly called a 3d printer firmware and is in the first place not directly related to the hardware. If you want to understand how Klipper works (in simple terms), read [Klipper Architecture / Ecosystem](https://klipper.discourse.group/t/klipper-architecture-ecosystem/6313) > [@Vic](#): > > I have marlin Main I3 and arduino software installed which came with the printer. Marlin and Klipper are both 3d printer firmwares but they function fundamentally different. Before we continue, it would be really helpful to know if your are running Klipper or Marlin on your printer