# Klipperscreen installing fails

**URL:** <https://klipper.discourse.group/t/klipperscreen-installing-fails/20204>\
**Category:** General Discussion\
**Created:** [November 22, 2024, 12:16pm UTC](https://klipper.discourse.group/t/klipperscreen-installing-fails/20204 "2024-11-22T12:16:36Z")\
**Posts on this page:** 9\
**Page:** 1

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**Author:** ![Von\_W004](https://avatars.discourse-cdn.com/v4/letter/v/f0a364/32.png) [@Von\_W004](https://klipper.discourse.group/u/Von_W004)\
**Post date:** [November 22, 2024, 12:16pm UTC](https://klipper.discourse.group/t/klipperscreen-installing-fails/20204/1 "2024-11-22T12:16:36Z")

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### Basic Information:

Printer Model: Ender 6  
 MCU / Printerboard: V4.3.1  
 Host / SBC: PI 3 model B+  
 klippy.log

_Fill out above information and_ **_in all cases attach your_ `klippy.log` _file_** (use zip to compress it, if too big). _Pasting your_ `printer.cfg` _is **not** needed_  
_ **Be sure to check our “Knowledge Base” Category first. Most relevant items, e.g. error messages, are covered there** _

### Describe your issue:

I don’t know if this is the right place to ask but installing klipperscreen keeps failing. Klipper, Mainsail and Moonraker were no problem. Klipper runs on the PI and I printed with it via mainsail without problem. Everything was installed with KIAUH, exept Klipperscreen, here I get the message that it is incomplete after the failed installation. I have tried it again several times but it keeps failing.

 ![klipperscreen error](https://global.discourse-cdn.com/free1/uploads/klipper/original/2X/9/9fa3132c019466f681f3883e3c4c504294c2b00f.png)

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**Author:** ![Sineos](https://yyz2.discourse-cdn.com/free1/user_avatar/klipper.discourse.group/sineos/32/18_2.png) [@Sineos](https://klipper.discourse.group/u/Sineos)\
**Post date:** [November 22, 2024, 2:27pm UTC](https://klipper.discourse.group/t/klipperscreen-installing-fails/20204/2 "2024-11-22T14:27:10Z")

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Try

```bash
sudo rm /var/lib/dpkg/info/xterm.list # <-- Check /var/lib/dpkg/info/ for the correct name, but should be 'xterm'
sudo apt install xterm --reinstall

```

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<div class="post-metadata">

**Author:** ![Von\_W004](https://avatars.discourse-cdn.com/v4/letter/v/f0a364/32.png) [@Von\_W004](https://klipper.discourse.group/u/Von_W004)\
**Post date:** [November 22, 2024, 4:15pm UTC](https://klipper.discourse.group/t/klipperscreen-installing-fails/20204/3 "2024-11-22T16:15:02Z")

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Thanks, I will try it on monday wenn I’m back home

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<div class="post-metadata">

**Author:** ![Von\_W004](https://avatars.discourse-cdn.com/v4/letter/v/f0a364/32.png) [@Von\_W004](https://klipper.discourse.group/u/Von_W004)\
**Post date:** [November 25, 2024, 11:39am UTC](https://klipper.discourse.group/t/klipperscreen-installing-fails/20204/4 "2024-11-25T11:39:25Z")

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Tried the suggested 2x but got the following message, see pic

 ![image](https://global.discourse-cdn.com/free1/uploads/klipper/original/2X/a/ae7999466c5512a9cca89490f58bb34e1d92062a.png)

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<div class="post-metadata">

**Author:** ![Sineos](https://yyz2.discourse-cdn.com/free1/user_avatar/klipper.discourse.group/sineos/32/18_2.png) [@Sineos](https://klipper.discourse.group/u/Sineos)\
**Post date:** [November 25, 2024, 12:12pm UTC](https://klipper.discourse.group/t/klipperscreen-installing-fails/20204/5 "2024-11-25T12:12:55Z")

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What kind of Linux distribution is this?  
It seems the Linux installation is pretty much screwed up. Never seen such errors. It also throws the same for some `libhtml-parser-perl`.

I’d take a fresh SD card and provision a new original “Raspberry Pi OS” on it and redo the Klipper install with KIAUH. Probably a lot faster than trying to fix this.

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<div class="post-metadata">

**Author:** ![Von\_W004](https://avatars.discourse-cdn.com/v4/letter/v/f0a364/32.png) [@Von\_W004](https://klipper.discourse.group/u/Von_W004)\
**Post date:** [November 26, 2024, 12:11pm UTC](https://klipper.discourse.group/t/klipperscreen-installing-fails/20204/6 "2024-11-26T12:11:01Z")

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Thanks, I’ll give it a try, I got new 32GB SD cards. If I use the Raspberry Pi Imager and KIAUH I can assume that I have a good version of the software.

What I noticed is that after the SD cards that are written with the imager and I put them back in the pc, only 250MB remains of the original 128GB size. Is this normal?

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<div class="post-metadata">

**Author:** ![Sineos](https://yyz2.discourse-cdn.com/free1/user_avatar/klipper.discourse.group/sineos/32/18_2.png) [@Sineos](https://klipper.discourse.group/u/Sineos)\
**Post date:** [November 26, 2024, 3:40pm UTC](https://klipper.discourse.group/t/klipperscreen-installing-fails/20204/7 "2024-11-26T15:40:23Z")

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> [@Von\_W004](#):
>
> only 250MB remains of the original 128GB size. Is this normal?

A Windows PC cannot read most parts of a Linux SD card / HDD etc., so, yes, this is normal.

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<div class="post-metadata">

**Author:** ![Von\_W004](https://avatars.discourse-cdn.com/v4/letter/v/f0a364/32.png) [@Von\_W004](https://klipper.discourse.group/u/Von_W004)\
**Post date:** [November 27, 2024, 10:58am UTC](https://klipper.discourse.group/t/klipperscreen-installing-fails/20204/8 "2024-11-27T10:58:30Z")

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Ok, good to know.  
In the meantime I got my two raspberries working again, everything seems to work.  
What was strange, first I installed and tested everything except klipperscreen. Only then I installed klipperscreen with KIAUH, on the PI it worked immediately and I could operate the printer. What did not work anymore was via PUTTY, here everything remained blocked after the installation of Klipperscreen and I did not get a KIAUH menu anymore. After the reboot everything worked normally again, I am not worried about it, I just wanted to mention it.

Thanks for the help, I learned something new again.  
Dirk

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<div class="post-metadata">

**Author:** ![system](https://global.discourse-cdn.com/free1/uploads/klipper/original/1X/64419bf2aac6639e6ef5cef200dcd456b0a01ac3.png) [@system](https://klipper.discourse.group/u/system)\
**Post date:** [December 27, 2024, 8:58pm UTC](https://klipper.discourse.group/t/klipperscreen-installing-fails/20204/9 "2024-12-27T20:58:40Z")

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