Print error at start

General Discussion
1

Basic Information:

Printer Model: Ratrig Vcore 31
MCU / Printerboard: Octopus Pro + Ebb42
klippy.log

Fill out above information and in all cases attach your klippy.log file (use zip to compress it, if too big). Pasting your printer.cfg is not needed
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Describe your issue:

Hi,

yesterday worked fine… but today i have send a file to print and when the work and…

When the print job was going to start, I received this message through the console and the printer restarted… I tried another slicer, and the same message…

I have NOT updated the printer, I just stopped it yesterday and turned it on today, or so I think

Internal error on command:"SDCARD_PRINT_FILE"
Once the underlying issue is corrected, use the
"FIRMWARE_RESTART" command to reset the firmware, reload the
config, and restart the host software.
Printer is shutdown

and this message in console

{'message': "'ascii' codec can't decode byte 0xc3 in position 48: ordinal not in range(128)", 'error': 'WebRequestError'}
klippy.log (1.4 MB)

What can be?

EDIT: I add more information… it has to be from the Slicer… because I have sent a piece to be printed that printed well, and works correctly

…

2

I think I have discovered the problem, it is related to the name of the gcode…
For my organization I name them with a template:

SLICER_MATERIAL-Name

Until now it had worked without a problem… but since this morning it hasn’t… I have had to rename the files to a simpler name…

and for now it works…

but… why before yes, and now no?

3
  • You have named your gcode file containing some non-ascii characters, like “código g extraño”
  • You are using Python 2, which cannot deal with such characters

Solution:

  • Do not use such characters
  • Upgrade to Python 3
4

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